Privacy policy

Privacy Policy – Ayori Official

This Privacy Policy describes how Ayoriofficial.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our Site.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Information that can uniquely identify an individual is referred to as "Personal Information."

Device Information

Examples of Personal Information collected:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • Pages or products viewed
  • Search terms
  • Interactions with the Site

Purpose of collection:
To load the Site accurately and perform analytics on Site usage to improve and optimise our services.

Source of collection:
Collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site.

Disclosure for business purposes:
Shared with our platform provider, Shopify.

Order Information

Examples of Personal Information collected:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card details)
  • Email address
  • Phone number

Purpose of collection:
To process payments, fulfil orders, arrange shipping, provide order confirmations, communicate with you, and detect or prevent potential fraud.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with our platform provider, Shopify.

Customer Support Information

Purpose of collection:
To provide customer support.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with our platform provider, Shopify.

Children

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe that your child has provided us with Personal Information, please contact us using the email address below to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us operate our business and fulfil our contractual obligations to you.

We use Shopify to power our online store. You can learn more about how Shopify handles your Personal Information by visiting the Shopify Privacy Policy.

We may also disclose your Personal Information where required by law or to protect our legal rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertising and marketing communications that we believe may be of interest to you.

Services We Use

  • Google Analytics – to better understand how customers use our Site.
  • Meta (Facebook Ads) – to deliver personalised advertising.
  • Google Ads
  • Microsoft Advertising (Bing)

You may opt out of personalised advertising through the relevant providers.

How We Use Your Personal Information

We use your Personal Information to:

  • Process payments
  • Fulfil and ship your orders
  • Communicate with you regarding your purchase
  • Provide customer support
  • Send updates about new products, promotions, and special offers (where permitted)

Data Retention

When you place an order through our Site, we will retain your Personal Information for our records unless and until you request that we delete it.

Your Rights

If you are located in the European Economic Area (EEA), United Kingdom, Australia, or California, you may have the right to:

  • Access your Personal Information
  • Correct inaccurate information
  • Request deletion of your Personal Information
  • Request a copy of your Personal Information
  • Object to or restrict certain types of processing where applicable

To exercise any of these rights, please contact us using the details below.

Cookies

We use functional, performance, advertising, and social media cookies to improve your browsing experience.

You can manage or disable cookies through your browser settings at any time.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to make a complaint, please contact us at:

Email: info.ayoriofficial@gmail.com